Terms of Use

By accessing or using the website at tf.support (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

These Terms apply to all visitors, users, and others who access the Site. They govern your use of the Site only — they do not constitute or form part of any contract for logistics or freight forwarding services, which are governed by separate service agreements.

The Site is operated by Tanuki Freight Support FZE, a company registered in the Dubai International Financial Centre free zone, with its registered address at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

You agree to use the Site only for lawful purposes and in a manner that does not:

We reserve the right to restrict or terminate access to the Site for any user who violates these Terms or whose use we reasonably consider harmful to the Site or other users.

• Infringe the rights of any third party.
• Transmit any unsolicited commercial communications.
• Attempt to gain unauthorised access to any part of the Site or its related systems.
• Introduce viruses, malware, or other harmful code.
• Scrape, harvest, or systematically extract data from the Site without our prior written consent.

All content on the Site — including text, graphics, logos, images, and software — is the property of Tanuki Freight Support FZE or its licensors and is protected by applicable intellectual property laws.

You may view and print pages from the Site for your own personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

The information on this Site is provided for general informational purposes only. While we endeavour to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or suitability of the information.

Nothing on this Site constitutes a binding offer or quotation for logistics services. All service engagements are subject to separate written agreements.

The Site may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

To the fullest extent permitted by applicable law, Tanuki Freight Support FZE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Site.

Our total liability to you for any claim arising from your use of the Site shall not exceed AED 500 (or the equivalent in your local currency).

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our practices.

These Terms are governed by and construed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

We may update these Terms from time to time. The effective date at the top of this page indicates when the Terms were last revised. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at the address below.